Where are my User Guides when I need them?

I am one of ‘those’ people who love reading the users guide that comes with any new product. I have a thick folder in my drawer that contains all of the users guides for various products scattered around our home and office. Occasionally I buy a used product and wish I had its companion manual!…

Technology and Shared Office Space

By, Jessica Santiago – On Point Executive Center In addition to saving money with shared office space, technology can help small business owners leverage limited capital in smarter, more effective ways. In some cases, using technology provides greater efficiency and versatility, making it a natural progression for processes you may already have in place in…

10 Tools For Any Virtual Assistant

Let’s admit it!  As a Virtual Assistant, you have to be a master multi-tasker and a jack of many trades. Thankfully technology has made our jobs manageable with the everyday tasks that pop up, such as setting up appointments, sending emails, and updating business social media pages. Here are some tools that we use (and…

Remote Team for the Win!

Going Virtual With Our Office Was a Big Part of Our Success! A few years ago, with a team of seven intrepid engineers, artists, and designers and some seed funding from a small business grant, I took the leap and started my own business. Funds were tight and time was precious, so we all knew…

Trick or Treat? 5 Treats You Can Use in Your Virtual Business

We’ve given you some tricks, so we thought it was time for some treats! Here are 5 FREE treats you can use in your virtual business: 1. Canva – Not only can you use Canva to do your very own graphic design you can also learn graphic design for free on their design school blog!…

How can I keep my website secure for my visitors and data?

How to maintain preventative security for your website, visitors, and data. The most important thing you can do to keep your website safe is play a proactive role in the security of the site. Passwords Set a strong password for all your logins: FTP, Admin backend, Database, Host (Plesk, cPanel, etc). It is recommended to have a 7-15 character password, using …

Say ‘NO’ to an auto-attendant!

A good receptionist is one of the most vital components of marketing for your business.  Receptionists are responsible for greeting customers, patients, clients, visitors and answering phone calls. They are also responsible for managing the affairs of the office and participating in many aspects of the business.  The receptionist is usually the first point of…